99.2% Customer Satisfaction

I would have to say that our customers are the best.
But as a business owner, there are some that try
our patience and push the limits of rudeness.
Those customers make up the other .8%.

Lets see, lets name a few:

*That guy that butts to the front of the line
of everybody else because he doesn't have
the time to wait.

*The guy who calls in his sandwich order
outside the door and expects it when he
walks in the door to the register.
I call him "Mr. President"

* Or, how 'bout the woman who wants us to make
something we don't make and continues to ask for
it even after many variations of "no mam, that isn't
something we do"

* "Why is your bread so hard and burnt looking?"
We do european artisan breads baked in a steam
injected hearth oven - if you want soft chewy bread
that sticks to the roof of your mouth, go buy it in a
plastic bag at the grocery store.

* "The Stalker from Florida" She wants us to ship
cupcakes to Florida, even tho we don't ship.
She says she stays up nights thinking about our
cupcakes...she HAS to have them!!!

* "The Money Crumpler" Throws their cumpled
up money on the counter and glares.

* "Mr. Boycott" He says we've gotten too busy for him
and he isn't coming in here no more because
we don't talk with him like we used to.
Thanks for the support Mr. Boycott.

Then There's
* "Mean Bread Guy"
* "Mean Chocolate Chip Guy"
* "Miss Angry" - She's a hoot
* "HAve it my way Sandwich Guy" HE likes to make
up his own sandwich.

* Mr. Famous - We haven't seen him in a long time.
hmmm, what's he up to lately?

All in all our customers are great and we do our very best
to treat them with respect and happiness. I mean come on,
your at Back in the Day Bakery, the coolest laid back
bakery around. Good food, desserts and bread, what more
could you ask for.

So to those customers that are having a bad day and
want to dump it on us - sorry, we're having too much
fun these days for you to ruin it.

Happy smiles and desserts to you all